Herendy, C. (2020). How to Research People`s Expectations of Websites: Mental Models and Participating Observation as Usability Inspection Methods. Communicative Space - Political Space : 11th Central and Eastern European Communication and Media Conference, 2018, from 30 May to 1 June, 2018, Szeged (с. 79-86). Szeged: Iurisperitus Kiado.