Boutros, T., Purdie, T. The Process Improvement Handbook. A Blueprint for Managing Change and Increasing Organizational Performance. New York etc.: McGraw-Hill, 2014 382 p. 978-0-07-181766-0.
Boutros, T., Purdie, T. The Process Improvement Handbook. A Blueprint for Managing Change and Increasing Organizational Performance. New York etc.: McGraw-Hill, 2014 382 p. 978-0-07-181766-0.
Boutros, T., Purdie, T. (2014) The Process Improvement Handbook. A Blueprint for Managing Change and Increasing Organizational Performance, New York etc.: McGraw-Hill 382 p. 978-0-07-181766-0.
Boutros, T., & Purdie, T. (2014). The Process Improvement Handbook. A Blueprint for Managing Change and Increasing Organizational Performance. New York etc.: McGraw-Hill, 382 p.
Boutros T, Purdie T. The Process Improvement Handbook. A Blueprint for Managing Change and Increasing Organizational Performance. New York etc.: McGraw-Hill; 2014. p. 382 p. ISBN: 978-0-07-181766-0.