The effect of cervice quality on recertification, mediated by customer satisfaction and relationship commitment

Karolus Karni Lando

Цб П II 1370

Източник

Икономически изследвания (Economic Studies journal)

Година на издаване

2024

Пор.№

Страници

160-179

Класификационен индекс

УДК	Значение
005.6	Управление на качеството. Тотално управление на качеството

Том

Ключови думи

качество на услугата, удовлетворение на клиентите

Lando, K. The effect of cervice quality on recertification, mediated by customer satisfaction and relationship commitment. 2024 160-179,.

Lando, K. (2024) The effect of cervice quality on recertification, mediated by customer satisfaction and relationship commitment, 160-179,.

Lando, K. (2024). The effect of cervice quality on recertification, mediated by customer satisfaction and relationship commitment. 160-179.

Lando K. The effect of cervice quality on recertification, mediated by customer satisfaction and relationship commitment. 2024. p. 160-179.