Jeston, J., Nelis, J. Business Process Management. Practical Guidelines to Successful Implementations. Amsterdam etc.: Elsevier, 2008 469 p. 978-0-75-068656-3.
Jeston, J., Nelis, J. Business Process Management. Practical Guidelines to Successful Implementations. Amsterdam etc.: Elsevier, 2008 469 p. 978-0-75-068656-3.
Jeston, J., Nelis, J. (2008) Business Process Management. Practical Guidelines to Successful Implementations, Amsterdam etc.: Elsevier 469 p. 978-0-75-068656-3.
Jeston, J., & Nelis, J. (2008). Business Process Management. Practical Guidelines to Successful Implementations. Amsterdam etc.: Elsevier, 469 p.
Jeston J, Nelis J. Business Process Management. Practical Guidelines to Successful Implementations. Amsterdam etc.: Elsevier; 2008. p. 469 p. ISBN: 978-0-75-068656-3.